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Unparalleled Service

PrintLogix Nationwide Service

Nationwide White Glove Service
If your device is in need of service across town or across the country, our White Glove on-site service is unparalleled, with over 389 highly skilled printer technicians.

Whether you have 10 or 1000 printers, your PrintLogix service agreement has you covered. Our monitoring software will notify us when your device is in need of attention. In most cases, we will know before you that an issue exists. An alert will be sent identifying the problem.

Helpdesk Services
Our helpdesk located in Irvine, California, is ready to assist you with any questions or concerns you may have.

Phone Triage
Our highly trained support reps will be able to diagnose the problem and assist your staff in solving your equipment problem quickly and efficiently.
If on-site service is required, we will dispatch the technician with the parts needed so that the repair can be made on the first trip.

On-Site Service
Depending on your level of service, your technician will arrive either the next business day or within 4 hours from the time that the call was placed.
Our White Glove Service includes all parts, labor and emergency service. It also includes a cleaning and preventive maintenance on the printer being serviced.
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